Share greg7896W's profile
 
Facebook Twitter
 
 
greg7896W
 
 
 
greg7896W's stats
 
Reviews
  • Review count
    0
  • Helpfulness votes
    0
  • First review
    None
  • Last review
    None
  • Featured reviews
    0
  • Average rating
    0
 
Reviews comments
  • Review comment count
    0
  • Helpfulness votes
    0
  • First review comment
    None
  • Last review comment
    None
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
  • Answer count
    1
  • Helpfulness votes
    5
  • First answer
    June 14, 2012
  • Last answer
    June 14, 2012
  • Featured answers
    0
  • Best answers
    1
 
 
greg7896W's Reviews
 
greg7896W has not submitted any reviews.
 
greg7896W's Review Comments
 
greg7896W has not submitted comments on any reviews.
 
greg7896W's Questions
 
greg7896W has not submitted any questions.
 
greg7896W's Answers
 
Keep your TASSIMO machine running smoothly with the help of our Descaling Powder. Non-toxic and bio-degradable, this specially formulated powder quickly descales your brewer, ensuring a fresh and tasty brew each and every time. Includes four single-use packets.
 

Light still on

My brewer is only 3 months old.I had to descale it using the powder provided in this website.It took me a long time to clean and rinse the tank,but the descale light is still on.I just called customer service and they told me to brew a cup of coffee to check if the unit is still working.The coffee is ok,but I don't think the light should stay on.How am I going to find out when I need to descale it again?Did this problem happen to anyone else??
When you have inserted the plastic cleaning disc and added the cleaning solution to the tank, be sure to PUSH AND HOLD the brewing button in for several seconds until the unit starts the cleaning cycle before releasing the button. If you just push and release the button, it will not begin the 20 min. cleaning cycle. It will just brew one cup of hot water and the red light will remain on. The light goes off only after going through the entire 20 min cleaning cycle and all the cleaning solution. Also monitor the liquid level in the container you use to catch cleaning solution. The cleaning solution packet makes one quart of fluid, so you will probably have to empty your container midway through the cycle.
2 years, 5 months ago
Customer avatar
by
greg7896W
Wilson,NC