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Leo2888
 
 
 
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  • Review count
    2
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  • First review
    December 11, 2012
  • Last review
    February 18, 2013
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  • Average rating
    4.5
 
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    February 18, 2013
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Leo2888's Reviews
 
Enjoy a classic Italian tradition and a cup of pure pleasure with our Mastro Lorenzo Espresso. Imported exclusively from Europe, this medium-roast, full-bodied beverage boasts a powerful flavor and delicate crema topping that you simply can't resist.
 
Overall rating 
5 / 5
5 / 5
Nice but why out of stock so much?
PostedFebruary 18, 2013
Customer avatar
fromSpokane, WA, USA
Age:45-54
Favorite Beverage:Cappucino
Gender:male
Length of Use:1-2 years
This is a true Italian espresso and my wife’s favorite. But how can one company (Kraft) continually screw up their inventory? In the span of a week, this product was out of stock, in stock, then out again. It’s been like this since we bought our machine over a year ago. Someone needs to take an inventory management class as 15 months of poor inventory is too long for my patience. Inventory control has not gotten any better over time. Does Kraft care?
Yes, I recommend this product.
+2points
2of 2voted this as helpful.
 
The Ultra Premium TASSIMO T65 Home Brewing System by Bosch uses the savvy exclusive barcode system to scan each T DISC, the brewer identifying precise brewing instructions with the exact pressure, temperature, water, and time duration, so each and every drink is perfect. A delicious cup of your favorite coffeehouse-style beverage is yours at the touch of a button. A multilingual LCD display and cup stand light offer extra convenience, while a water filter ensures the right taste.
 
Overall rating 
4 / 5
4 / 5
Good machine - Poor Product Distribution
PostedDecember 11, 2012
Customer avatar
fromSpokane, WA, USA
Age:45-54
Favorite Beverage:Cappucino
Gender:male
Length of Use:1-2 years
We have owned the T65 since Dec, 2011 and it’s an excellent machine that makes an excellent cappuccino or latte. We paid extra for the light and the digital readout on the T65 and I’d say that aspect is worth it. If you want a cup of coffee, but a Kuerig. If you want a latte or cappuccino, I recommend Tassimo but with reservation. Kraft’s product distribution is horrible. They bungled the recall that occurred in early 2012 and were extremely slow to get the product back on the shelves (it took 2-3 months and they were slow to disclose the issues on the website). They are often “out of stock” on key products (milk) even as recently as Nov, 2012. It amazes me how they continually screw this up. This is not a year-old problem; their distribution problems are a constant issue and the product division is absolutely mismanaged.
Bed Bath & Beyond is the only place that carries a decent selection of product in the store. WalMart has a very limited supply. I don’t mind buying online and purchase from the Tassimo website, but I continue to be amazed how slow they are to process my order and how often they are out of product. Typically, I order on a weekend, they ship it the following Friday (regardless of that they tell you they ship to us once a week on Fridays) and I get the product by the following Thursday. The whole process takes almost two weeks, which reflects a total lack of customer appreciation on Kraft’s part.
As of December, 2012, and about every other month, we still have a new pod blow up on us. I see no danger, have the “fix” installed on our machine, but its wastes a good latte when it goes all over the place. Also, they killed some good products early in 2012 after the recall. We are coffee connoisseurs and the Maxwell House Carmel latte (you will find this hard to believe) was better than the Gevalia. Some of the other Maxwell House cappuccinos were excellent but they killed those too. They also got rid of the latte milk as a “separate product” which seemed to cause a mini uproar with some people. They continue to bungle their product.
My wife absolutely loves their Mastro Lorenzo espresso with cappuccino milk and it’s a true European espresso rivaling anything a good barista can put together. The cost per cup is around $1.75, so this machine is not going to save you money as you’ll drink more. I give the overall product 4 stars mainly due to product distribution. The machine and drink itself gets 5 stars.
Yes, I recommend this product.
+5points
5of 5voted this as helpful.
 
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Enjoy a classic Italian tradition and a cup of pure pleasure with our Mastro Lorenzo Espresso. Imported exclusively from Europe, this medium-roast, full-bodied beverage boasts a powerful flavor and delicate crema topping that you simply can't resist.
 

What's included?

What TDiscs are included in the 2 free sample discs promo??
Any that you choose...
1 year, 6 months ago
Customer avatar
by
Leo2888
Spokane, WA, USA