Light still on
My brewer is only 3 months old.I had to descale it using the powder provided in this website.It took me a long time to clean and rinse the tank,but the descale light is still on.I just called customer service and they told me to brew a cup of coffee to check if the unit is still working.The coffee is ok,but I don't think the light should stay on.How am I going to find out when I need to descale it again?Did this problem happen to anyone else??